In the ITES segment, India has emerged as one of the most preferred destinations for companies looking to offshore their IT and back-office functions due to cost arbitrage, availability of skilled manpower and a favorable business environment. India holds a share of 50 per cent (approx.) in the global market.
ITES/BPO
BPO & Leadership Requirements Capability
Related Skill with maximum onboard:
Operations, Training, Quality, Employee Relations, Recruitment, Transactional HR, Transitions, Voice, Back End operations, Transactional HR , HR Back office, Payroll Management, Benefit Management.
Top Capabilities:
Telecom, Banking, Insurance, Travel , Accounting Transaction Processing (P2P, O2C, GL, GA, Payroll, Taxation, AP, AR), Knowledge Management, Engineering Services, Service Management, Learning & Development, Health and Life Science, Trainings, Transition, Solutioning, Claims Processing, Pharma Positions, MIS, WFM, Compliance Management , Procurement, Supply Chain